Once the shipment has been fulfilled and dropped off at the post office, you will receive an updated tracking number, which can be used to follow your package's journey to the destination. If your package says that it has been delivered, but you cannot find it, please give your local post office (not the 1-800 number) a call. They have access to exact GPS coordinates where your driver delivered the package, which can help you locate your package's whereabouts. Disclaimer :Kd rose under no circumstances is responsible for lost or stolen packages once there has been a delivery confirmation for that tracking number. We are unable to issue a refund of any kind. 

We suggest that the customer open a claim with USPS, as this may lead to the locating of a lost package.